Bespoke services

Digitizing a healthcare pathway is unlike any other IT project. Regulatory constraints are strict: certified HDS hosting, enhanced GDPR compliance for health data, health information system interoperability framework compliance, RGAA accessibility for public institutions. End users are diverse: patients sometimes uncomfortable with technology, time-pressed healthcare professionals, regional coordinators managing multi-stakeholder programs. Budgets are often tight and deadlines short. Working with a provider unfamiliar with these realities means risking endless iterations, cost overruns, and compliance gaps.

At Ducal, you have a single point of contact who masters both the technical and regulatory dimensions of your project. We don't subcontract: design, development, hosting, and maintenance are all done in-house. This vertical integration ensures end-to-end consistency, reduces timelines, and guarantees complete traceability. Every project follows a proven methodology: functional scoping, wireframing, iterative development with intermediate validations, production deployment, team training, and knowledge transfer.

Our commitment goes beyond delivery: we provide corrective and evolutionary maintenance, security updates, monitoring, and technical support. You don't need an internal IT team to keep your solution running. And because we believe in transparency, the source code is always yours. No proprietary license, no lock-in clause, no hidden fees. You remain in control of your tool and free to make your own choices.