Ducal Suite · Residential Management

Your residents, your beds, finally managed

The Résident module of the Ducal Suite. Social care, nursing homes, rehabilitation, disability facilities: one tool for daily operations and management. Professional portal and family portal, targeted transmissions, personalized care plans, integrated SERAFIN-PH. Sovereign HDS hosting, native FHIR R4 interoperability.

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2Dedicated portals
107SERAFIN-PH codes
FHIR R4Interoperability
Features

Everything you need to manage your facility

Daily resident care
📝

Targeted transmissions

By category (care, educational, social, medical), with chronological timeline. Each professional sees what's relevant.

🎯

Personalized care plans

Goals, actions, evaluations, deadlines. The plan builds through transmissions, not in a frozen Word document.

📅

Events and planning

Activities, appointments, outings. Weekly planning by resident and by unit.

Management & oversight
📊

Management dashboard

Occupancy rates, admissions, movements, incidents, absences. Live data, not quarterly spreadsheets.

🛏️

Bed management

Units, rooms, statuses (available, occupied, reserved, maintenance). Real-time occupancy view.

📋

Waiting list

Admission candidates with CDAPH info, priority, contacts. Control your admissions pipeline.

SERAFIN-PH
📑

107 official ANS codes

Complete nomenclature in 3 blocks: needs, direct services, indirect services.

🗂️

Coding campaigns

Create campaigns by unit or facility. Each professional codes their residents in the interface.

📤

Regulatory export

CSV export of SERAFIN-PH data for regulatory submissions. Visual synthesis by facility.

Family portal
🔗

No account needed

Families access via a unique secure link. No account to create, no app to install.

📰

News feed

Families view daily events, activities and reports in real time.

💬

Encrypted messaging

Direct exchanges between families and staff. Messages encrypted AES-256-GCM end-to-end.

Team management
👥

Multidisciplinary team

Team composition per resident with roles, specialties and assignment periods.

⚠️

Incidents and absences

Incident reporting (fall, abscond, assault) with severity. Absence tracking and replacements.

📁

Professional documents

Track required diplomas, training and certifications per practitioner.

Security & compliance
🔐

AES-256-GCM encryption

Identifying data encrypted at rest, field by field. Transmissions and messages also encrypted.

📜

Immutable audit trail

Every action logged as FHIR AuditEvent, SHA-256 hash-chained. Append-only, inspection-ready.

☁️

HDS SecNumCloud

HDS-certified, SecNumCloud-qualified hosting. Servers in France, French operator.

Interoperability
🔗

Native FHIR R4

Patient, Encounter, CareTeam, CarePlan, AuditEvent — FHIR architecture from the ground up.

🏥

ViaTrajectoire

Receive orientation notifications. Integration with the national admission service.

Full REST API

Documented OpenAPI endpoints, ready for your IT integration.

FAQ

Frequently asked questions

Is Ducal Résident suitable for nursing homes?

Yes. Ducal Résident covers nursing homes, social care facilities, rehabilitation centers and any facility with residential or day-care capacity. The family portal, transmissions and management dashboard meet the specific needs of each type of facility.

Is the SERAFIN-PH coding compliant with the official nomenclature?

Yes, Ducal Résident integrates the 107 codes from the official nomenclature published by France's ANS, organized in 3 blocks (needs, direct services, indirect services). Nomenclature updates are integrated as they are published.

Do families need to create an account?

No. Families access the portal via a unique secure link sent by email or SMS. No account to create, no app to install.

Can we migrate from an existing residential management system?

Yes, we support data migration from your current software. The process is documented and secure, with data validation at each step.

Does Ducal Résident manage bed occupancy?

Yes. The management dashboard displays real-time occupancy rates, admissions, movements and available beds. Data feeds into your quality indicators and regulatory reporting.

Pour aller plus loin

Solution

Ducal Suite — Modular Architecture

Discover the common foundation that powers all Ducal modules.

Solution

Ducal Parcours — Care Pathways

The Suite's care pathways module, complementary to Résident.

Solution

Ducal Formulaires — Compliant Forms

Collect health data in full GDPR and HDS compliance.

Service

Security and HDS Compliance

Our approach to health data security.

Have a healthcare digitalization project?

Let's talk. We'll get back to you within 48 hours with an initial proposal tailored to your needs.

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